Notice of Privacy Practices
How We Protect and Use Your Health Information
Your Rights
- Access your medical records.
- Request an amendment if the information is incorrect.
- Request restrictions on disclosures.
- Receive an accounting of disclosures.
- File a complaint with the U.S. Department of Health and Human Services (HHS) if you believe your privacy rights have been violated.
How We Use Your Information
Treatment, Payment, and Healthcare Operations
We use and disclose your health information for treatment, payment, and healthcare operations purposes. This includes coordinating your care with other healthcare providers, processing billing and insurance claims, and conducting quality improvement activities.
With Your Authorization
For other uses not described in this notice, we will obtain your written authorization before using or disclosing your health information. You may revoke such authorization at any time in writing.
As Required by Law
We may use and disclose your health information when required by law, such as for public health activities, reporting abuse or neglect, responding to legal requests from law enforcement or courts, and complying with workers' compensation laws.
Complete HIPAA Notice
A full HIPAA Notice of Privacy Practices is provided upon registration and is available at any time through your patient portal or by contacting our Privacy Officer.
Privacy Officer Contact
For questions about your privacy rights or to file a complaint, please contact:
Email: hello@statwellmd.com
Mail: STATWellMD Privacy Officer, 1325 East Main Street #1006, Carbondale IL 62901
STATWellMD™ is a digital health platform that delivers asynchronous and virtual medical services. All patient encounters are reviewed and managed by licensed healthcare providers in accordance with state and federal regulations.
STATWellMD is not intended for emergencies—patients experiencing life-threatening conditions should call 911 or go to the nearest emergency department.
By using STATWellMD, patients acknowledge and agree to the platform's Terms of Service, Privacy Policy, and Informed Consent for Telemedicine. STATWellMD is a trademark of StatWellMD LLC. All rights reserved.