Refill Your Prescription
In Minutes.

We treat many common, non-emergency conditions, such as:
• Urinary tract infections (UTIs)
• Sinus infections, allergies, and cold sores
• Acne, eczema, and other skin conditions
• Birth control, women's health, and men's health
• Anxiety, insomnia, and depression refills

Each case is reviewed by a state-licensed provider who ensures your treatment is safe and appropriate.

Each visit is a flat $29.99 — simple, affordable, and transparent. There are no hidden fees, and insurance is not required.

Yes. All StatWellMD providers are U.S.-licensed physicians, nurse practitioners, or physician assistants trained in telehealth medicine. Each consultation follows evidence-based clinical protocols and state regulations to ensure safe, effective, and ethical care.

If medication is appropriate, your provider sends your prescription electronically to any pharmacy you choose. You'll receive a confirmation email once it's transmitted, and you can pick it up just like a regular prescription.

Absolutely. StatWellMD uses end-to-end encryption and HIPAA-compliant systems to protect your data. Your personal and medical information is never shared, sold, or disclosed—only your assigned provider and care team can access your file.

No. StatWellMD does not prescribe controlled substances, narcotics, or high-risk medications such as Adderall, Xanax, or opioids. We specialize in non-emergency, guideline-based care that prioritizes your safety.

Most consultations are reviewed within 2–4 hours (often faster). Requests submitted after hours are completed the next morning. You'll be notified by email and text once your provider has reviewed your case.

If your provider determines medication isn't necessary, you'll receive guidance on next steps or home care. In such cases, you are not charged for a prescription. Our focus is on safe, responsible medicine, not over-prescribing.

If your visit isn't approved or no prescription is issued, you receive a full refund automatically. Once a provider reviews your consultation and sends a prescription, the service is considered rendered and non-refundable per federal telehealth guidelines.

Need a refill? Log into your account and submit a quick follow-up request. Many conditions qualify for discounted refill visits. Your provider may recommend periodic check-ins to ensure your treatment remains effective and safe.

If your pharmacy doesn't receive your prescription, contact our Support Team through the Help Center or by email. We'll verify and resend it—usually within an hour—so you can get your medication without delay.

No insurance is needed. StatWellMD uses a simple cash-pay model that keeps care affordable and straightforward. You can still use your insurance card at the pharmacy to help cover medication costs if eligible.

Yes! StatWellMD is mobile-friendly and works on any device—no app required. Complete your visit, upload photos, and receive your treatment plan directly from your phone, tablet, or computer at statwellmd.com.

StatWellMD currently operates in 40+ U.S. states, with active expansion underway. When you begin your consultation, the platform automatically verifies if service is available in your state and notifies you as soon as new states are added.