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Patient Bill of Rights & Responsibilities

Your Rights and Responsibilities as a StatwellMD Patient

Your Rights

  • To receive respectful, non-discriminatory care.
  • To receive clear explanations of your diagnosis, treatment, and medications.
  • To participate in decisions about your care.
  • To confidentiality and secure handling of your health information.

Your Responsibilities

  • Provide accurate and complete medical history.
  • Follow the care plan prescribed by your provider.
  • Treat providers and staff with courtesy and respect.
  • Use prescriptions and services responsibly.

STATWellMD™ is a digital health platform that delivers asynchronous and virtual medical services. All patient encounters are reviewed and managed by licensed healthcare providers in accordance with state and federal regulations.

STATWellMD is not intended for emergencies—patients experiencing life-threatening conditions should call 911 or go to the nearest emergency department.

By using STATWellMD, patients acknowledge and agree to the platform's Terms of Service, Privacy Policy, and Informed Consent for Telemedicine. STATWellMD is a trademark of StatWellMD LLC. All rights reserved.

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Telemedicine, on your time.

STATWELLMD offers online care for common, everyday health issues that are not emergencies.We don't treat urgent or life-threatening problems — if you're having a medical emergency, call 911 right away.

Legal

  • Terms of Service
  • Privacy Policy
  • Patient Bill of Rights
  • Privacy Practices

Contact Us

Address:

1325 East Main Street #1006
Carbondale, IL 62901

Email:

hello@statwellmd.com

© 2025 StatWellMD LLC. All rights reserved.